FAQs

What’s your question?

Can I trust you to send my order discreetly?

Absolutely! My Own Chemist, the partner pharmacy, respects your privacy in every aspect of its services. This includes sending your medication in plain packaging.

When can I expect to receive my order?

Usually within two working days, but often sooner! This depends in part on how long it takes the independent GMC licensed online doctor to approve your request, and how quickly you then pay. Only once we have received your payment does My Own Chemist dispense your medication and dispatch it by Royal Mail. You are then sent an e-mail with a Track and Trace number so that you can follow your package.

Who sends out my order?

The My Own Chemist pharmacy first checks for interactions and contra-indications with any other drugs you’re taking. If none are found, it dispenses your medication and dispatches it under plain cover.

Low Price Guarantee

Our UK's Lowest Price promise means that you will be charged the lowest price only for our services in the UK.

Found a lower price elsewhere for exactly the same treatment? And does that price include online prescription and next day delivery too? We will refund the difference and adjust the prices on our website. Note that for every extra pack you buy, you save £5 to pass on the lower dispensing fees, postage and packaging costs (not on drugs). At Blueclinic you are confident that you pay the lowest price!